Browse by Category
All Categories Business & Economics Business Communication

Best Sellers

Best Seller
#1
Crucial Conversations: Tools for Talking When Stakes Are High
Crucial Conversations: Tools for Talking When Stakes Are High
#1 Score 2467
Best Seller
#2
Mindful Listening (HBR Emotional Intelligence Series)
Mindful Listening (HBR Emotional Intelligence Series)
#2 Score 1557
Best Seller
#3
Never Split the Difference: Negotiating as If Your Life Depended on It
Never Split the Difference: Negotiating as If Your Life Depended on It
#3 Score 1534
Best Seller
#4
High Road Leadership: Bringing People Together in a World That Divides
High Road Leadership: Bringing People Together in a World That Divides
#4 Score 1093
Best Seller
#5
Feedback That Works: How to Build and Deliver Your Message, Second Edition
Feedback That Works: How to Build and Deliver Your Message, Second Edition
#5 Score 948
Best Seller
#6
HBR Guide to Persuasive Presentations (HBR Guide Series)
HBR Guide to Persuasive Presentations (HBR Guide Series)
#6 Score 678
Best Seller
#7
The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People
The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People
#7 Score 616
Best Seller
#8
The Exceptional Presenter
The Exceptional Presenter
#8 Score 432
Best Seller
#9
HBR Guide to Better Business Writing (HBR Guide Series)
HBR Guide to Better Business Writing (HBR Guide Series)
#9 Score 395
Best Seller
#10
Louder Than Words: Take Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence
Louder Than Words: Take Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence
#10 Score 387
Best Seller
#1
Crucial Conversations: Tools for Talking When Stakes Are High
Crucial Conversations: Tools for Talking When Stakes Are High
#1 Score 2467
Best Seller
#2
Mindful Listening (HBR Emotional Intelligence Series)
Mindful Listening (HBR Emotional Intelligence Series)
#2 Score 1557
Best Seller
#3
Never Split the Difference: Negotiating as If Your Life Depended on It
Never Split the Difference: Negotiating as If Your Life Depended on It
#3 Score 1534
Best Seller
#4
High Road Leadership: Bringing People Together in a World That Divides
High Road Leadership: Bringing People Together in a World That Divides
#4 Score 1093
Best Seller
#5
Feedback That Works: How to Build and Deliver Your Message, Second Edition
Feedback That Works: How to Build and Deliver Your Message, Second Edition
#5 Score 948
Best Seller
#6
HBR Guide to Persuasive Presentations (HBR Guide Series)
HBR Guide to Persuasive Presentations (HBR Guide Series)
#6 Score 678
Best Seller
#7
The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People
The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People
#7 Score 616
Best Seller
#8
The Exceptional Presenter
The Exceptional Presenter
#8 Score 432
Best Seller
#9
HBR Guide to Better Business Writing (HBR Guide Series)
HBR Guide to Better Business Writing (HBR Guide Series)
#9 Score 395
Best Seller
#10
Louder Than Words: Take Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence
Louder Than Words: Take Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence
#10 Score 387
Best Seller
#11
Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
#11 Score 361
Best Seller
#12
Storyworthy: Engage, Teach, Persuade, and Change Your Life Through the Power of Storytelling
Storyworthy: Engage, Teach, Persuade, and Change Your Life Through the Power of Storytelling
#12 Score 350
Best Seller
#13
Holding Change: The Way of Emergent Strategy Facilitation and Mediation
Holding Change: The Way of Emergent Strategy Facilitation and Mediation
#13 Score 343
Best Seller
#14
TED Talks: The Official TED Guide to Public Speaking
TED Talks: The Official TED Guide to Public Speaking
#14 Score 309
Best Seller
#15
Never Eat Alone: And Other Secrets to Success, One Relationship at a Time
Never Eat Alone: And Other Secrets to Success, One Relationship at a Time
#15 Score 300
Best Seller
#16
AI for the Authentic Leader: How to Communicate More Effectively Without Losing Your Humanity
AI for the Authentic Leader: How to Communicate More Effectively Without Losing Your Humanity
#16 Score 206
Best Seller
#17
High-Impact Interview Questions: 701 Behavior-Based Questions to Find the Right Person for Every Job
High-Impact Interview Questions: 701 Behavior-Based Questions to Find the Right Person for Every Job
#17 Score 204
Best Seller
#18
The Compelling Communicator: Mastering the Art and Science of Exceptional Presentation Design
The Compelling Communicator: Mastering the Art and Science of Exceptional Presentation Design
#18 Score 175
Best Seller
#19
Leadership Presence
Leadership Presence
#19 Score 172
Best Seller
#20
Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results
Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results
#20 Score 164
Best Seller
#21
Four Conversations: Aligning People & Purpose
Four Conversations: Aligning People & Purpose
#21 Score 155
Best Seller
#22
Entering Hekate's Garden: The Magick, Medicine & Mystery of Plant Spirit Witchcraft
Entering Hekate's Garden: The Magick, Medicine & Mystery of Plant Spirit Witchcraft
#22 Score 151
Best Seller
#23
Crucial Conversations: Tools for Talking When Stakes Are High
Crucial Conversations: Tools for Talking When Stakes Are High
#23 Score 150
Best Seller
#24
The Accidental Salesperson: How to Take Control of Your Sales Career and Earn the Respect and Income You Deserve
The Accidental Salesperson: How to Take Control of Your Sales Career and Earn the Respect and Income You Deserve
#24 Score 147
Best Seller
#25
Relationship Currency: Five Communication Habits For Limitless Influence and Business Success
Relationship Currency: Five Communication Habits For Limitless Influence and Business Success
#25 Score 145
Best Seller
#1
Crucial Conversations: Tools for Talking When Stakes Are High
Crucial Conversations: Tools for Talking When Stakes Are High
#1 Score 2467
Best Seller
#2
Mindful Listening (HBR Emotional Intelligence Series)
Mindful Listening (HBR Emotional Intelligence Series)
#2 Score 1557
Best Seller
#3
Never Split the Difference: Negotiating as If Your Life Depended on It
Never Split the Difference: Negotiating as If Your Life Depended on It
#3 Score 1534
Best Seller
#4
High Road Leadership: Bringing People Together in a World That Divides
High Road Leadership: Bringing People Together in a World That Divides
#4 Score 1093
Best Seller
#5
Feedback That Works: How to Build and Deliver Your Message, Second Edition
Feedback That Works: How to Build and Deliver Your Message, Second Edition
#5 Score 948
Best Seller
#6
HBR Guide to Persuasive Presentations (HBR Guide Series)
HBR Guide to Persuasive Presentations (HBR Guide Series)
#6 Score 678
Best Seller
#7
The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People
The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People
#7 Score 616
Best Seller
#8
The Exceptional Presenter
The Exceptional Presenter
#8 Score 432
Best Seller
#9
HBR Guide to Better Business Writing (HBR Guide Series)
HBR Guide to Better Business Writing (HBR Guide Series)
#9 Score 395
Best Seller
#10
Louder Than Words: Take Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence
Louder Than Words: Take Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence
#10 Score 387
Best Seller
#11
Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
#11 Score 361
Best Seller
#12
Storyworthy: Engage, Teach, Persuade, and Change Your Life Through the Power of Storytelling
Storyworthy: Engage, Teach, Persuade, and Change Your Life Through the Power of Storytelling
#12 Score 350
Best Seller
#13
Holding Change: The Way of Emergent Strategy Facilitation and Mediation
Holding Change: The Way of Emergent Strategy Facilitation and Mediation
#13 Score 343
Best Seller
#14
TED Talks: The Official TED Guide to Public Speaking
TED Talks: The Official TED Guide to Public Speaking
#14 Score 309
Best Seller
#15
Never Eat Alone: And Other Secrets to Success, One Relationship at a Time
Never Eat Alone: And Other Secrets to Success, One Relationship at a Time
#15 Score 300
Best Seller
#16
AI for the Authentic Leader: How to Communicate More Effectively Without Losing Your Humanity
AI for the Authentic Leader: How to Communicate More Effectively Without Losing Your Humanity
#16 Score 206
Best Seller
#17
High-Impact Interview Questions: 701 Behavior-Based Questions to Find the Right Person for Every Job
High-Impact Interview Questions: 701 Behavior-Based Questions to Find the Right Person for Every Job
#17 Score 204
Best Seller
#18
The Compelling Communicator: Mastering the Art and Science of Exceptional Presentation Design
The Compelling Communicator: Mastering the Art and Science of Exceptional Presentation Design
#18 Score 175
Best Seller
#19
Leadership Presence
Leadership Presence
#19 Score 172
Best Seller
#20
Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results
Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results
#20 Score 164
Best Seller
#21
Four Conversations: Aligning People & Purpose
Four Conversations: Aligning People & Purpose
#21 Score 155
Best Seller
#22
Entering Hekate's Garden: The Magick, Medicine & Mystery of Plant Spirit Witchcraft
Entering Hekate's Garden: The Magick, Medicine & Mystery of Plant Spirit Witchcraft
#22 Score 151
Best Seller
#23
Crucial Conversations: Tools for Talking When Stakes Are High
Crucial Conversations: Tools for Talking When Stakes Are High
#23 Score 150
Best Seller
#24
The Accidental Salesperson: How to Take Control of Your Sales Career and Earn the Respect and Income You Deserve
The Accidental Salesperson: How to Take Control of Your Sales Career and Earn the Respect and Income You Deserve
#24 Score 147
Best Seller
#25
Relationship Currency: Five Communication Habits For Limitless Influence and Business Success
Relationship Currency: Five Communication Habits For Limitless Influence and Business Success
#25 Score 145
Best Seller
#26
The Workshop Survival Guide: How to design and teach educational workshops that work every time
The Workshop Survival Guide: How to design and teach educational workshops that work every time
#26 Score 145
Best Seller
#27
The First Minute: How to start conversations that get results
The First Minute: How to start conversations that get results
#27 Score 141
Best Seller
#28
Better Small Talk: Talk to Anyone, Avoid Awkwardness, Generate Deep Conversations, and Make Real Friends
Better Small Talk: Talk to Anyone, Avoid Awkwardness, Generate Deep Conversations, and Make Real Friends
#28 Score 140
Best Seller
#29
Better Small Talk: Talk to Anyone, Avoid Awkwardness, Generate Deep Conversations, and Make Real Friends
Better Small Talk: Talk to Anyone, Avoid Awkwardness, Generate Deep Conversations, and Make Real Friends
#29 Score 128
Best Seller
#30
The Storyteller's Advantage: How Powerful Narratives Make Businesses Thrive
The Storyteller's Advantage: How Powerful Narratives Make Businesses Thrive
#30 Score 126
Best Seller
#31
Getting Along: How to Work with Anyone (Even Difficult People)
Getting Along: How to Work with Anyone (Even Difficult People)
#31 Score 121
Best Seller
#32
The Power of Voice: A Guide to Making Yourself Heard
The Power of Voice: A Guide to Making Yourself Heard
#32 Score 120
Best Seller
#33
Writing That Works, 3rd Edition: How to Communicate Effectively in Business
Writing That Works, 3rd Edition: How to Communicate Effectively in Business
#33 Score 119
Best Seller
#34
The So What Strategy Revised Edition
The So What Strategy Revised Edition
#34 Score 119
Best Seller
#35
DataStory: Explain Data and Inspire Action Through Story
DataStory: Explain Data and Inspire Action Through Story
#35 Score 118
Best Seller
#36
Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants
Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants
#36 Score 117
Best Seller
#37
A Minute to Think: Reclaim Creativity, Conquer Busyness, and Do Your Best Work
A Minute to Think: Reclaim Creativity, Conquer Busyness, and Do Your Best Work
#37 Score 116
Best Seller
#38
Design for How People Learn
Design for How People Learn
#38 Score 116
Best Seller
#39
Conversation Skills: 7 Easy Steps to Master Listening Skills, Interpersonal Feedback, Difficult Conversations & Voice Training
Conversation Skills: 7 Easy Steps to Master Listening Skills, Interpersonal Feedback, Difficult Conversations & Voice Training
#39 Score 113
Best Seller
#40
Cómo Ganar Amigos E Influir Sobre las Personas = How to Win Friends and Influence People
Cómo Ganar Amigos E Influir Sobre las Personas = How to Win Friends and Influence People
#40 Score 112
Best Seller
#41
Virtual Ei (HBR Emotional Intelligence Series)
Virtual Ei (HBR Emotional Intelligence Series)
#41 Score 110
Best Seller
#42
Validation Is For Parking: How Women Can Beat the Confidence Con
Validation Is For Parking: How Women Can Beat the Confidence Con
#42 Score 106
Best Seller
#43
Everyone Communicates, Few Connect: What the Most Effective People Do Differently
Everyone Communicates, Few Connect: What the Most Effective People Do Differently
#43 Score 106
Best Seller
#44
Digital Body Language: How to Build Trust and Connection, No Matter the Distance
Digital Body Language: How to Build Trust and Connection, No Matter the Distance
#44 Score 105
Best Seller
#45
Death by Meeting: A Leadership Fable...about Solving the Most Painful Problem in Business
Death by Meeting: A Leadership Fable...about Solving the Most Painful Problem in Business
#45 Score 104
Best Seller
#46
Técnicas prohibidas de Persuasión, manipulación e influencia usando patrones de lenguaje y técnicas de PNL (2a Edición): Cómo persuadir, influenciar y
Técnicas prohibidas de Persuasión, manipulación e influencia usando patrones de lenguaje y técnicas de PNL (2a Edición): Cómo persuadir, influenciar y
#46 Score 103
Best Seller
#47
Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
#47 Score 102
Best Seller
#48
Better Data Visualizations: A Guide for Scholars, Researchers, and Wonks
Better Data Visualizations: A Guide for Scholars, Researchers, and Wonks
#48 Score 102
Best Seller
#49
Good Arguments: How Debate Teaches Us to Listen and Be Heard
Good Arguments: How Debate Teaches Us to Listen and Be Heard
#49 Score 101
Best Seller
#50
The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations
The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations
#50 Score 99
Best Seller
#1
Crucial Conversations: Tools for Talking When Stakes Are High
Crucial Conversations: Tools for Talking When Stakes Are High
#1 Score 2467
Best Seller
#2
Mindful Listening (HBR Emotional Intelligence Series)
Mindful Listening (HBR Emotional Intelligence Series)
#2 Score 1557
Best Seller
#3
Never Split the Difference: Negotiating as If Your Life Depended on It
Never Split the Difference: Negotiating as If Your Life Depended on It
#3 Score 1534
Best Seller
#4
High Road Leadership: Bringing People Together in a World That Divides
High Road Leadership: Bringing People Together in a World That Divides
#4 Score 1093
Best Seller
#5
Feedback That Works: How to Build and Deliver Your Message, Second Edition
Feedback That Works: How to Build and Deliver Your Message, Second Edition
#5 Score 948
Best Seller
#6
HBR Guide to Persuasive Presentations (HBR Guide Series)
HBR Guide to Persuasive Presentations (HBR Guide Series)
#6 Score 678
Best Seller
#7
The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People
The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People
#7 Score 616
Best Seller
#8
The Exceptional Presenter
The Exceptional Presenter
#8 Score 432
Best Seller
#9
HBR Guide to Better Business Writing (HBR Guide Series)
HBR Guide to Better Business Writing (HBR Guide Series)
#9 Score 395
Best Seller
#10
Louder Than Words: Take Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence
Louder Than Words: Take Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence
#10 Score 387
Best Seller
#11
Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
#11 Score 361
Best Seller
#12
Storyworthy: Engage, Teach, Persuade, and Change Your Life Through the Power of Storytelling
Storyworthy: Engage, Teach, Persuade, and Change Your Life Through the Power of Storytelling
#12 Score 350
Best Seller
#13
Holding Change: The Way of Emergent Strategy Facilitation and Mediation
Holding Change: The Way of Emergent Strategy Facilitation and Mediation
#13 Score 343
Best Seller
#14
TED Talks: The Official TED Guide to Public Speaking
TED Talks: The Official TED Guide to Public Speaking
#14 Score 309
Best Seller
#15
Never Eat Alone: And Other Secrets to Success, One Relationship at a Time
Never Eat Alone: And Other Secrets to Success, One Relationship at a Time
#15 Score 300
Best Seller
#16
AI for the Authentic Leader: How to Communicate More Effectively Without Losing Your Humanity
AI for the Authentic Leader: How to Communicate More Effectively Without Losing Your Humanity
#16 Score 206
Best Seller
#17
High-Impact Interview Questions: 701 Behavior-Based Questions to Find the Right Person for Every Job
High-Impact Interview Questions: 701 Behavior-Based Questions to Find the Right Person for Every Job
#17 Score 204
Best Seller
#18
The Compelling Communicator: Mastering the Art and Science of Exceptional Presentation Design
The Compelling Communicator: Mastering the Art and Science of Exceptional Presentation Design
#18 Score 175
Best Seller
#19
Leadership Presence
Leadership Presence
#19 Score 172
Best Seller
#20
Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results
Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results
#20 Score 164
Best Seller
#21
Four Conversations: Aligning People & Purpose
Four Conversations: Aligning People & Purpose
#21 Score 155
Best Seller
#22
Entering Hekate's Garden: The Magick, Medicine & Mystery of Plant Spirit Witchcraft
Entering Hekate's Garden: The Magick, Medicine & Mystery of Plant Spirit Witchcraft
#22 Score 151
Best Seller
#23
Crucial Conversations: Tools for Talking When Stakes Are High
Crucial Conversations: Tools for Talking When Stakes Are High
#23 Score 150
Best Seller
#24
The Accidental Salesperson: How to Take Control of Your Sales Career and Earn the Respect and Income You Deserve
The Accidental Salesperson: How to Take Control of Your Sales Career and Earn the Respect and Income You Deserve
#24 Score 147
Best Seller
#25
Relationship Currency: Five Communication Habits For Limitless Influence and Business Success
Relationship Currency: Five Communication Habits For Limitless Influence and Business Success
#25 Score 145
Best Seller
#26
The Workshop Survival Guide: How to design and teach educational workshops that work every time
The Workshop Survival Guide: How to design and teach educational workshops that work every time
#26 Score 145
Best Seller
#27
The First Minute: How to start conversations that get results
The First Minute: How to start conversations that get results
#27 Score 141
Best Seller
#28
Better Small Talk: Talk to Anyone, Avoid Awkwardness, Generate Deep Conversations, and Make Real Friends
Better Small Talk: Talk to Anyone, Avoid Awkwardness, Generate Deep Conversations, and Make Real Friends
#28 Score 140
Best Seller
#29
Better Small Talk: Talk to Anyone, Avoid Awkwardness, Generate Deep Conversations, and Make Real Friends
Better Small Talk: Talk to Anyone, Avoid Awkwardness, Generate Deep Conversations, and Make Real Friends
#29 Score 128
Best Seller
#30
The Storyteller's Advantage: How Powerful Narratives Make Businesses Thrive
The Storyteller's Advantage: How Powerful Narratives Make Businesses Thrive
#30 Score 126
Best Seller
#31
Getting Along: How to Work with Anyone (Even Difficult People)
Getting Along: How to Work with Anyone (Even Difficult People)
#31 Score 121
Best Seller
#32
The Power of Voice: A Guide to Making Yourself Heard
The Power of Voice: A Guide to Making Yourself Heard
#32 Score 120
Best Seller
#33
Writing That Works, 3rd Edition: How to Communicate Effectively in Business
Writing That Works, 3rd Edition: How to Communicate Effectively in Business
#33 Score 119
Best Seller
#34
The So What Strategy Revised Edition
The So What Strategy Revised Edition
#34 Score 119
Best Seller
#35
DataStory: Explain Data and Inspire Action Through Story
DataStory: Explain Data and Inspire Action Through Story
#35 Score 118
Best Seller
#36
Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants
Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants
#36 Score 117
Best Seller
#37
A Minute to Think: Reclaim Creativity, Conquer Busyness, and Do Your Best Work
A Minute to Think: Reclaim Creativity, Conquer Busyness, and Do Your Best Work
#37 Score 116
Best Seller
#38
Design for How People Learn
Design for How People Learn
#38 Score 116
Best Seller
#39
Conversation Skills: 7 Easy Steps to Master Listening Skills, Interpersonal Feedback, Difficult Conversations & Voice Training
Conversation Skills: 7 Easy Steps to Master Listening Skills, Interpersonal Feedback, Difficult Conversations & Voice Training
#39 Score 113
Best Seller
#40
Cómo Ganar Amigos E Influir Sobre las Personas = How to Win Friends and Influence People
Cómo Ganar Amigos E Influir Sobre las Personas = How to Win Friends and Influence People
#40 Score 112
Best Seller
#41
Virtual Ei (HBR Emotional Intelligence Series)
Virtual Ei (HBR Emotional Intelligence Series)
#41 Score 110
Best Seller
#42
Validation Is For Parking: How Women Can Beat the Confidence Con
Validation Is For Parking: How Women Can Beat the Confidence Con
#42 Score 106
Best Seller
#43
Everyone Communicates, Few Connect: What the Most Effective People Do Differently
Everyone Communicates, Few Connect: What the Most Effective People Do Differently
#43 Score 106
Best Seller
#44
Digital Body Language: How to Build Trust and Connection, No Matter the Distance
Digital Body Language: How to Build Trust and Connection, No Matter the Distance
#44 Score 105
Best Seller
#45
Death by Meeting: A Leadership Fable...about Solving the Most Painful Problem in Business
Death by Meeting: A Leadership Fable...about Solving the Most Painful Problem in Business
#45 Score 104
Best Seller
#46
Técnicas prohibidas de Persuasión, manipulación e influencia usando patrones de lenguaje y técnicas de PNL (2a Edición): Cómo persuadir, influenciar y
Técnicas prohibidas de Persuasión, manipulación e influencia usando patrones de lenguaje y técnicas de PNL (2a Edición): Cómo persuadir, influenciar y
#46 Score 103
Best Seller
#47
Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
#47 Score 102
Best Seller
#48
Better Data Visualizations: A Guide for Scholars, Researchers, and Wonks
Better Data Visualizations: A Guide for Scholars, Researchers, and Wonks
#48 Score 102
Best Seller
#49
Good Arguments: How Debate Teaches Us to Listen and Be Heard
Good Arguments: How Debate Teaches Us to Listen and Be Heard
#49 Score 101
Best Seller
#50
The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations
The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations
#50 Score 99
Best Seller
#51
I Hear You: The Surprisingly Simple Skill Behind Extraordinary Relationships
I Hear You: The Surprisingly Simple Skill Behind Extraordinary Relationships
#51 Score 96
Best Seller
#52
Writing Is Not Magic, It's Design: The Designer's Guide to Writing and Supercharging Creativity
Writing Is Not Magic, It's Design: The Designer's Guide to Writing and Supercharging Creativity
#52 Score 95
Best Seller
#53
The Introvert's Edge to Networking: Work the Room. Leverage Social Media. Develop Powerful Connections
The Introvert's Edge to Networking: Work the Room. Leverage Social Media. Develop Powerful Connections
#53 Score 95
Best Seller
#54
Delivering Knock Your Socks Off Service
Delivering Knock Your Socks Off Service
#54 Score 94
Best Seller
#55
Appreciative Team Building: Positive Questions to Bring Out the Best of Your Team
Appreciative Team Building: Positive Questions to Bring Out the Best of Your Team
#55 Score 89
Best Seller
#56
You and We: A Relational Rethinking of Work, Life, and Leadership
You and We: A Relational Rethinking of Work, Life, and Leadership
#56 Score 88
Best Seller
#57
Beyond Reason: Using Emotions as You Negotiate
Beyond Reason: Using Emotions as You Negotiate
#57 Score 86
Best Seller
#58
The One-Page Proposal: How to Get Your Business Pitch Onto One Persuasive Page
The One-Page Proposal: How to Get Your Business Pitch Onto One Persuasive Page
#58 Score 84
Best Seller
#59
Connect through Emotional Intelligence: Learn to master self, understand others, and build strong, productive relationships
Connect through Emotional Intelligence: Learn to master self, understand others, and build strong, productive relationships
#59 Score 84
Best Seller
#60
Difficult Conversations Don't Have to Be Difficult: A Simple, Smart Way to Make Your Relationships and Team Better
Difficult Conversations Don't Have to Be Difficult: A Simple, Smart Way to Make Your Relationships and Team Better
#60 Score 83
Best Seller
#61
Build a World-Class Customer Advisory Board: How to Create Deeper Relationships and Validate Strategies
Build a World-Class Customer Advisory Board: How to Create Deeper Relationships and Validate Strategies
#61 Score 82
Best Seller
#62
Nlp: The New Technology
Nlp: The New Technology
#62 Score 81
Best Seller
#63
Penguin Select Classics: How to Win Friends and Influence People: (Original, Unabridged Classic, Premium Hardbound Collector's Edition, Ideal for Gift
Penguin Select Classics: How to Win Friends and Influence People: (Original, Unabridged Classic, Premium Hardbound Collector's Edition, Ideal for Gift
#63 Score 78
Best Seller
#64
Can I Have Your Attention?: Inspiring Better Work Habits, Focusing Your Team, and Getting Stuff Done in the Constantly Connected Workplace
Can I Have Your Attention?: Inspiring Better Work Habits, Focusing Your Team, and Getting Stuff Done in the Constantly Connected Workplace
#64 Score 77
Best Seller
#65
Don't Show Your Duck Butt: Tools to Kick A$$ In Front of Any Audience
Don't Show Your Duck Butt: Tools to Kick A$$ In Front of Any Audience
#65 Score 76

New Releases

New Release
Penguin Select Classics: How to Win Friends and Influence People: (Original, Unabridged Classic, Premium Hardbound Collector's Edition, Ideal for Gift
Penguin Select Classics: How to Win Friends and Influence People: (Original, Unabridged Classic, Premium Hardbound Collector's Edition, Ideal for Gift
Score 78
New Release
Relationship Currency: Five Communication Habits For Limitless Influence and Business Success
Relationship Currency: Five Communication Habits For Limitless Influence and Business Success
Score 145
New Release
AI for the Authentic Leader: How to Communicate More Effectively Without Losing Your Humanity
AI for the Authentic Leader: How to Communicate More Effectively Without Losing Your Humanity
Score 206
New Release
The Storyteller's Advantage: How Powerful Narratives Make Businesses Thrive
The Storyteller's Advantage: How Powerful Narratives Make Businesses Thrive
Score 126
New Release
You and We: A Relational Rethinking of Work, Life, and Leadership
You and We: A Relational Rethinking of Work, Life, and Leadership
Score 88
New Release
Don't Show Your Duck Butt: Tools to Kick A$$ In Front of Any Audience
Don't Show Your Duck Butt: Tools to Kick A$$ In Front of Any Audience
Score 76
New Release
Build a World-Class Customer Advisory Board: How to Create Deeper Relationships and Validate Strategies
Build a World-Class Customer Advisory Board: How to Create Deeper Relationships and Validate Strategies
Score 82
New Release
Penguin Select Classics: How to Win Friends and Influence People: (Original, Unabridged Classic, Premium Hardbound Collector's Edition, Ideal for Gift
Penguin Select Classics: How to Win Friends and Influence People: (Original, Unabridged Classic, Premium Hardbound Collector's Edition, Ideal for Gift
Score 78
New Release
Penguin Select Classics: How to Win Friends and Influence People: (Original, Unabridged Classic, Premium Hardbound Collector's Edition, Ideal for Gift
Penguin Select Classics: How to Win Friends and Influence People: (Original, Unabridged Classic, Premium Hardbound Collector's Edition, Ideal for Gift
Score 78
New Release
Penguin Select Classics: How to Win Friends and Influence People: (Original, Unabridged Classic, Premium Hardbound Collector's Edition, Ideal for Gift
Penguin Select Classics: How to Win Friends and Influence People: (Original, Unabridged Classic, Premium Hardbound Collector's Edition, Ideal for Gift
Score 78
New Release
Relationship Currency: Five Communication Habits For Limitless Influence and Business Success
Relationship Currency: Five Communication Habits For Limitless Influence and Business Success
Score 145
New Release
AI for the Authentic Leader: How to Communicate More Effectively Without Losing Your Humanity
AI for the Authentic Leader: How to Communicate More Effectively Without Losing Your Humanity
Score 206
New Release
The Storyteller's Advantage: How Powerful Narratives Make Businesses Thrive
The Storyteller's Advantage: How Powerful Narratives Make Businesses Thrive
Score 126
New Release
You and We: A Relational Rethinking of Work, Life, and Leadership
You and We: A Relational Rethinking of Work, Life, and Leadership
Score 88
New Release
Don't Show Your Duck Butt: Tools to Kick A$$ In Front of Any Audience
Don't Show Your Duck Butt: Tools to Kick A$$ In Front of Any Audience
Score 76
New Release
Build a World-Class Customer Advisory Board: How to Create Deeper Relationships and Validate Strategies
Build a World-Class Customer Advisory Board: How to Create Deeper Relationships and Validate Strategies
Score 82

Coming Soon

Coming Soon
Penguin Select Classics: How to Win Friends and Influence People: (Original, Unabridged Classic, Premium Hardbound Collector's Edition, Ideal for Gift
Penguin Select Classics: How to Win Friends and Influence People: (Original, Unabridged Classic, Premium Hardbound Collector's Edition, Ideal for Gift
Score 78
Pub: Mar 2026

No titles releasing in the next 7 days.

No titles scheduled for the next 30 days.

Coming Soon
Penguin Select Classics: How to Win Friends and Influence People: (Original, Unabridged Classic, Premium Hardbound Collector's Edition, Ideal for Gift
Penguin Select Classics: How to Win Friends and Influence People: (Original, Unabridged Classic, Premium Hardbound Collector's Edition, Ideal for Gift
Score 78
Pub: Mar 2026

All Products

Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
Renee Evenson
$19.99 $15.35
Don't Show Your Duck Butt: Tools to Kick A$$ In Front of Any Audience
Don't Show Your Duck Butt: Tools to Kick A$$ In Front of Any Audience
Dean Griess
$19.99 $14.39
Don't Show Your Duck Butt: Tools to Kick A$$ In Front of Any Audience
Don't Show Your Duck Butt: Tools to Kick A$$ In Front of Any Audience
Dean Griess
$19.99 $13.19
Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
Renee Evenson
$19.99 $14.07
Validation Is For Parking: How Women Can Beat the Confidence Con
Validation Is For Parking: How Women Can Beat the Confidence Con
Nicole Kalil
$14.99 $10.79
Difficult Conversations Don't Have to Be Difficult: A Simple, Smart Way to Make Your Relationships and Team Better
Difficult Conversations Don't Have to Be Difficult: A Simple, Smart Way to Make Your Relationships and Team Better
Jon Gordon
$24.00 $17.28
Getting Along: How to Work with Anyone (Even Difficult People)
Getting Along: How to Work with Anyone (Even Difficult People)
Amy Gallo
$30.00 $21.60
Connect through Emotional Intelligence: Learn to master self, understand others, and build strong, productive relationships
Connect through Emotional Intelligence: Learn to master self, understand others, and build strong, productive relationships
Mike Acker
$19.99 $14.39
Crucial Conversations: Tools for Talking When Stakes Are High
Crucial Conversations: Tools for Talking When Stakes Are High
Joseph Grenny
$24.00 $17.28
Digital Body Language: How to Build Trust and Connection, No Matter the Distance
Digital Body Language: How to Build Trust and Connection, No Matter the Distance
Erica Dhawan
$19.00 $13.68
Good Arguments: How Debate Teaches Us to Listen and Be Heard
Good Arguments: How Debate Teaches Us to Listen and Be Heard
Bo Seo
$18.00 $12.96
The Introvert's Edge to Networking: Work the Room. Leverage Social Media. Develop Powerful Connections
The Introvert's Edge to Networking: Work the Room. Leverage Social Media. Develop Powerful Connections
Matthew Pollard
$19.99 $15.35
Better Small Talk: Talk to Anyone, Avoid Awkwardness, Generate Deep Conversations, and Make Real Friends
Better Small Talk: Talk to Anyone, Avoid Awkwardness, Generate Deep Conversations, and Make Real Friends
Patrick King
$19.99 $17.99
The Power of Voice: A Guide to Making Yourself Heard
The Power of Voice: A Guide to Making Yourself Heard
Denise Woods
$20.99 $16.12
Mindful Listening (HBR Emotional Intelligence Series)
Mindful Listening (HBR Emotional Intelligence Series)
Harvard Business Review
$19.99 $14.39
Holding Change: The Way of Emergent Strategy Facilitation and Mediation
Holding Change: The Way of Emergent Strategy Facilitation and Mediation
Adrienne Maree Brown
$15.00 $10.80
A Minute to Think: Reclaim Creativity, Conquer Busyness, and Do Your Best Work
A Minute to Think: Reclaim Creativity, Conquer Busyness, and Do Your Best Work
Juliet Funt
$29.99 $21.59
Better Data Visualizations: A Guide for Scholars, Researchers, and Wonks
Better Data Visualizations: A Guide for Scholars, Researchers, and Wonks
Jonathan Schwabish
$34.95 $25.16
Storyworthy: Engage, Teach, Persuade, and Change Your Life Through the Power of Storytelling
Storyworthy: Engage, Teach, Persuade, and Change Your Life Through the Power of Storytelling
Matthew Dicks
$18.95 $13.64
HBR Guide to Persuasive Presentations (HBR Guide Series)
HBR Guide to Persuasive Presentations (HBR Guide Series)
Nancy Duarte
$21.95 $15.80
The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations
The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations
Richard Gallagher
$18.99 $14.58
I Hear You: The Surprisingly Simple Skill Behind Extraordinary Relationships
I Hear You: The Surprisingly Simple Skill Behind Extraordinary Relationships
Michael S. Sorensen
$19.99 $19.19
Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants
Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants
Paul Cherry
$19.99 $15.35
The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People
The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People
Gary Chapman
$17.99 $12.95
Beyond Reason: Using Emotions as You Negotiate
Beyond Reason: Using Emotions as You Negotiate
Roger Fisher
$18.00 $12.96
Design for How People Learn
Design for How People Learn
Julie Dirksen
$44.99 $32.39
Can I Have Your Attention?: Inspiring Better Work Habits, Focusing Your Team, and Getting Stuff Done in the Constantly Connected Workplace
Can I Have Your Attention?: Inspiring Better Work Habits, Focusing Your Team, and Getting Stuff Done in the Constantly Connected Workplace
Curt Steinhorst
$25.00 $18.00
Death by Meeting: A Leadership Fable...about Solving the Most Painful Problem in Business
Death by Meeting: A Leadership Fable...about Solving the Most Painful Problem in Business
Patrick M. Lencioni
$27.00 $19.44
Louder Than Words: Take Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence
Louder Than Words: Take Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence
Joe Navarro
$16.99 $12.23
Never Split the Difference: Negotiating as If Your Life Depended on It
Never Split the Difference: Negotiating as If Your Life Depended on It
Chris Voss
$35.00 $25.20
TED Talks: The Official TED Guide to Public Speaking
TED Talks: The Official TED Guide to Public Speaking
Chris Anderson
$21.00 $15.12
HBR Guide to Better Business Writing (HBR Guide Series)
HBR Guide to Better Business Writing (HBR Guide Series)
Bryan A. Garner
$21.95 $15.80
Everyone Communicates, Few Connect: What the Most Effective People Do Differently
Everyone Communicates, Few Connect: What the Most Effective People Do Differently
John C. Maxwell
$29.99 $21.59
Cómo Ganar Amigos E Influir Sobre las Personas = How to Win Friends and Influence People
Cómo Ganar Amigos E Influir Sobre las Personas = How to Win Friends and Influence People
Dale Carnegie
$17.95 $12.92
Appreciative Team Building: Positive Questions to Bring Out the Best of Your Team
Appreciative Team Building: Positive Questions to Bring Out the Best of Your Team
Jay Cherney
$15.95 $11.48
High-Impact Interview Questions: 701 Behavior-Based Questions to Find the Right Person for Every Job
High-Impact Interview Questions: 701 Behavior-Based Questions to Find the Right Person for Every Job
Victoria Hoevemeyer
$19.99 $15.35
Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results
Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results
Judith E. Glaser
$34.99 $26.87
Delivering Knock Your Socks Off Service
Delivering Knock Your Socks Off Service
Performance Research Associates
$19.99 $15.35
Nlp: The New Technology
Nlp: The New Technology
Nlp Comprehensive
$18.99 $14.58
The Storyteller's Advantage: How Powerful Narratives Make Businesses Thrive
The Storyteller's Advantage: How Powerful Narratives Make Businesses Thrive
Christina Farr
$30.00 $21.60
Never Eat Alone: And Other Secrets to Success, One Relationship at a Time
Never Eat Alone: And Other Secrets to Success, One Relationship at a Time
Keith Ferrazzi
$32.00 $23.04
The Workshop Survival Guide: How to design and teach educational workshops that work every time
The Workshop Survival Guide: How to design and teach educational workshops that work every time
Devin Hunt
$19.99 $17.99
High Road Leadership: Bringing People Together in a World That Divides
High Road Leadership: Bringing People Together in a World That Divides
John C. Maxwell
$28.00 $20.16
The So What Strategy Revised Edition
The So What Strategy Revised Edition
Davina Stanley
$23.95 $18.40
AI for the Authentic Leader: How to Communicate More Effectively Without Losing Your Humanity
AI for the Authentic Leader: How to Communicate More Effectively Without Losing Your Humanity
Allison Shapira
$24.99 $17.99
The Exceptional Presenter
The Exceptional Presenter
Tim Koegel
$19.95 $14.36
Build a World-Class Customer Advisory Board: How to Create Deeper Relationships and Validate Strategies
Build a World-Class Customer Advisory Board: How to Create Deeper Relationships and Validate Strategies
Irene Yam
$19.88 $14.32
Técnicas prohibidas de Persuasión, manipulación e influencia usando patrones de lenguaje y técnicas de PNL (2a Edición): Cómo persuadir, influenciar y
Técnicas prohibidas de Persuasión, manipulación e influencia usando patrones de lenguaje y técnicas de PNL (2a Edición): Cómo persuadir, influenciar y
Steve Allen
$19.67 $17.70
The Compelling Communicator: Mastering the Art and Science of Exceptional Presentation Design
The Compelling Communicator: Mastering the Art and Science of Exceptional Presentation Design
Tim Pollard
$17.95 $12.92
Leadership Presence
Leadership Presence
Harvard Business Review
$19.99 $14.39