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    The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations

    Publisher: Amacom

    Contributors:

    Richard Gallagher (Author)

    Contributors: Richard Gallagher (Author)

    $14.58 USD
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    BISAC categories: Business & Economics -> Customer Relations

    BISAC categories: Business & Economics -> Business Communication -> General

    BISAC categories: Business & Economics -> Consumer Behavior -> General

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    Product Description

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    ISBN-10: 0814431836
    ISBN-13: 9780814431832
    Author: Gallagher, Richard, N/A, N/A
    Publisher: Amacom

    Product Details

    ISBN-13: 9780814431832

    ISBN-10: 0814431836

    Publisher: Amacom

    Publish Date: March 20, 2013

    On Sale Date: March 20, 2013

    Language: English

    Pages: 208

    Dimensions: 8.9 × 6.0 × 0.6 in

    Weight: 0.5 lbs

    Categories

    Business & Economics · Customer Relations
    Business & Economics · Business Communication · General
    Business & Economics · Consumer Behavior · General

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