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    Moments of Truth

    Publisher: Harper Business

    Contributors:

    Jan Carlzon (Author)

    Contributors: Jan Carlzon (Author)

    $13.81 USD
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    BISAC categories: Transportation -> Aviation -> General

    BISAC categories: Business & Economics -> Corporate & Business History -> General

    BISAC categories: Business & Economics -> Customer Relations

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    Product Description

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    ISBN-10: 0060915803
    ISBN-13: 9780060915803
    Author: Carlzon, Jan, N/A, N/A
    Publisher: Harper Business

    Product Details

    ISBN-13: 9780060915803

    ISBN-10: 0060915803

    Publisher: Harper Business

    Publish Date: February 15, 1989

    On Sale Date: January 1, 0001

    Language: English

    Pages: 160

    Dimensions: 7.96 × 5.29 × 0.42 in

    Weight: 0.28 lbs

    Categories

    Transportation · Aviation · General
    Business & Economics · Corporate & Business History · General
    Business & Economics · Customer Relations

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